Privacy Policy
Maintaining your privacy is important to us. You entrust us with your information, and
We take that responsibility seriously.
We may modify or update this Privacy Policy from time to time to reflect the changes in our
business and practices, and so you should review this page periodically. When we change
the policy in a material manner, we will let you know and update the ‘last updated’ header as
below.
This Privacy Policy was last amended on 01/01/2025
This policy was last updated on 08/02/2025 in line with GDPR requirements. It may be
updated in the future, and we will post the new version here on our website. We will never
deviate from our overall philosophy of maintaining your privacy, though.
1. General Information
Readers Emporium takes security and privacy seriously.
This Privacy
This policy explains how we collect, store, and use personal data when you browse Readers Emporium
or otherwise provide your data to us. Please read this Privacy Policy
carefully to understand how we will treat your data.
2. What information do we collect about you
Your personal data
When we say your "personal data", we mean any information that identifies any person that
You provide to us.
Your "personal data" may also be contained in information that we collect about you in
connection with your order or otherwise interact with us, for example, by electronic mail.
When it comes to your personal data, we comply with our obligations under the General
Data Protection Regulation and any other applicable data protection legislation from time to time
time.
Your personal data includes the information you provide on the website (including any forms you complete) or during an electronic mail enquiry.
Examples of this personal data include your name, your email address, address including
postcode, which you provide to us when you set up an account and subsequently amend in
The My Account section, when you go to checkout, and any correspondence when you
Contact us.
We do not knowingly collect or solicit any personal data from anyone under the age of
Sixteen or knowingly allow such persons to purchase goods from us. Readers Emporium is
Not directed at children under the age of sixteen. In the event that we learn that we have
collected personal data from a child under age sixteen without verification of parental
consent, we will delete that information as quickly as possible.
Information we collect - We collect information about your website usage to improve our
service and to understand trends to enhance and customize our website. Some of this data
may be "personal data", where it identifies a person. Here's the information that we collect
and how we use it:
- We monitor patterns of usage, such as abandoned cart data, so we can understand how what people are interested in buying from Readers Emporium & to develop and improve our products and understand customer behaviour.
- We monitor traffic information, including things like page visits, email clicks, and referring sites. We use this information to improve our website, advertising, and promotions, and to understand customer purchasing behaviour.
- Readers Emporium does not store any credit card data. When payments are processed via credit card, Readers Emporium uses third-party vendors that are PCI-DSS compliant. At no point does Readers Emporium have access to your credit card information. For further information on how we meet industry standards for credit card information security, visit https://freewebstore.com/PCI_compliance.html.
3. How we use the information we collect
We use your personal data for legitimate business reasons, for example email you when
your order has been received. It will also enable us to contact you by email, post, SMS,
social media, or telephone where necessary concerning or an order you
have placed; to record your personal preferences; to personalize our services to you (such
as by pre-populating fields to make it easier for you to provide information when you return
to our site. It will also enable us to produce reports you request as part of the
services we provide.
Contacting you for Marketing Purposes - We may use your personal data to contact you
by email, fax, post, SMS, social media, and/or telephone to let you know about our other
services, content, offers, or product ranges which may be of interest to you. We will only use your data in this way where you have provided consent,
we have legitimate business reasons for doing so, or where we are otherwise entitled by law
to do so. If you would like us to stop providing you with such notifications, just contact us
using the details in Section “How to Contact Us” at the end of this policy. Please note, this
may take up to one working day to take effect.
Legal Requirements – We may use your personal data to comply with any legal obligations
to which we are subject.
4. Why do we use your personal data?
We collect and use your personal data for a variety of reasons. We need some data to enter
into and perform our contract with you. The lawful basis for processing your data is
Consent as you have consented to provide your details to us to allow us to provide
a service to you. If you fail to provide such data, we will be unable to provide our service to
you.
Other information we collect is because we have legitimate business interests, for example, in:
- Fulfilling your order and providing updates on the order.
- Understanding how our customers use our products, services, and websites;
- Understanding and responding to customer feedback;
- Researching and analysing the services our customers want;
- Improving our product and better understanding how our customers use it.
5. How do we share the information we collect
Readers Emporium does not divulge any personal
Information gathered via its services to third parties.
However, we may share your personal data with third parties in certain circumstances:
- In the event that we, our business, or substantially all of its assets are acquired by a third party (in which case, personal information about customers will be one of the transferred assets);
- If we are under a duty to disclose or share your personal information to comply with any legal obligation, to cooperate with law enforcement officials in the investigation of unlawful activities, this includes exchanging information with other companies and organisations for the purposes of fraud protection or unlawful activity.
6. Right to Erasure: In certain circumstances, you may ask us to erase your Personal
Data. If you would like us to erase the personal data we hold about you, please get in
touch using the details at Section “How to Contact Us” at the end of this policy
7 Getting in touch: To make enquiries and/or to exercise any of your rights in this
Privacy policy, please contact us.
8. Data security
We take security and privacy seriously. We will endeavour to take all reasonable steps to
keep your personal data secure once it has been transferred to our systems. We adopt
appropriate, industry-standard data collection, storage, and processing practices and security
measures to protect against unauthorised access, alteration, disclosure, or destruction. For
more information on how we keep our online data safe, visit
https://freewebstore.com/privacy.html.